09dat Privacy Policy

Welcome to 09dat. This Privacy Policy ("Policy") explains how 09dat ("we", "our", or "platform") collects, uses, stores, and protects your personal information. By using our platform, you agree to the terms described in this Policy. Please read this Policy in full.

09dat may collect the following types of information to provide you with its services. We collect only the information necessary to operate our services.

1.1 Identity Information

• Full name and date of birth (for age verification)
• National ID number or passport number (for identity verification when required)
• Email address and mobile phone number
• Residential address

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history
• Bonus and promotion usage records

1.3 Technical Information

• IP address and device type
• Browser type and version
• Cookies and browsing session data
• Time and location of platform access
• Gaming activity log data

1.4 Voluntarily Provided Information

When you contact our customer support team, use live chat, or send an email, the content of your conversation and any information you provide may be stored.

09dat uses your information for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Transaction processing: To complete all financial activities related to deposits, withdrawals, and bonuses.
• Identity and age verification: To confirm that the user is 21 years of age or older and that their identity is genuine.
• Fraud prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
• Customer support: To answer your questions and assist with resolving issues.
• Service improvement: For analytical purposes to improve the platform experience.
• Responsible gaming: To monitor your gaming habits and reduce the risk of harmful behavior.
• Legal compliance: To comply with applicable laws and regulations.

09dat gives the highest priority to the security of your personal information. We apply industry-standard technical and organizational measures.

3.1 Technical Security

• All data transfers are secured through SSL encryption technology.
• Sensitive data is stored using advanced encryption methods.
• Regular security audits and vulnerability assessments are conducted.
• Firewalls and access control systems are in place to prevent unauthorized access.

3.2 Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet legal obligations. Financial transaction records may be kept for long-term audit purposes. When information is no longer needed, we take steps to delete it securely.

09dat never sells your personal information to third parties for commercial purposes. However, information may be shared in specific circumstances:

• Payment processors: Necessary information is shared with relevant financial institutions to complete bKash, Nagad, Rocket, Upay, and bank transfer transactions.
• Technology partners: With trusted technology service providers required to operate the platform, who are bound by strict confidentiality agreements.
• Legal authorities: In response to a court order or a lawful request from a law enforcement agency.
• Fraud prevention agencies: To detect and prevent fraudulent activity.

In every case, only the minimum necessary information is shared with third parties, and they are required to maintain the same privacy standards as we do.

The 09dat platform uses cookies and similar tracking technologies.

5.1 Types of Cookies

• Essential cookies: Required for the basic operation of the platform. Without these, the site cannot function properly.
• Functional cookies: To remember your preferences and settings, such as language selection.
• Analytical cookies: To understand how the platform is used and to improve services.
• Security cookies: To prevent fraud and unauthorized access.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

As a user of the 09dat platform, you have the following rights over your own information:

• Right to access: You can find out what information we hold about you and why.
• Right to correction: If there is an error in your information, you can request that it be corrected.
• Right to deletion: In certain circumstances you can request that your information be deleted, though this may be limited where legal obligations apply.
• Right to object to processing: You can object to your information being used for specific purposes.
• Right to data portability: You can request to receive your information in a portable format.
• Right to withdraw consent: You can withdraw the consent you have given at any time.

To exercise these rights, contact us directly. We will process your request within a reasonable time.

09dat is strictly not intended for anyone under the age of 21. We do not knowingly collect information from any person under the age of 21. An age verification process is in place at the time of account registration.

If we learn that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

Should a data security breach ever occur, 09dat will immediately take the following steps:

• Identify the source of the breach and bring it under control.
• Notify affected users as quickly as possible.
• Take active measures to mitigate any harm resulting from the breach.
• Make technical and policy improvements to prevent recurrence.

Our servers and technology infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure it will be protected to an equivalent standard in accordance with the laws of that country and our privacy policy. Appropriate contractual safeguards are ensured for any international data transfer.

09dat reserves the right to change or update this Privacy Policy from time to time. For any significant changes, we will notify users through the platform. The updated policy will take effect from the date it is published.

We advise you to review this Policy regularly so that you are always informed about how your information is being kept secure.

Your gaming activity data is an important part of our responsible gaming program at 09dat. We use this information to:

• Identify unusual gaming behavior and provide assistance when needed.
• Process self-exclusion or limit-setting requests.
• Provide personalized warnings and resource information suited to the individual.

To learn more about responsible gaming, visit our Responsible Gaming page.